Platform · ZelIA
ZelIA replies. Your team closes.
ZelIA is Zoki's AI assistant. She qualifies leads on WhatsApp, reserves lots, answers operational questions in natural language and hands off ready customers to your team.
- WhatsApp 24/7 with full context
- Lead qualification and lot reservation
- Natural-language queries on the portfolio
- Connected to CRM, ERP, map and collections
What ZelIA does
An AI copilot for the operation
Sales conversation
Greets, qualifies, replies pricing and reserves the lot.
Portfolio Q&A
'What's the default rate of cohort 2023?' — ZelIA replies.
Smart handoff
Routes the lead with summary, history and intent.
Collections support
Suggests scripts and best contact windows.
Document understanding
Reads contracts and amendments.
Always learning
Improves with every operation in your Zoki.
FAQ
Frequently asked questions
Does it replace the broker?
No. ZelIA starts the conversation; the broker continues with more context.
Where does it run?
Inside Zoki, secured by your data and access policies.